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Web media services for individuals, small companies and sole traders



Frequently Asked Questions

"Non of the packages offer exactly what I'm looking for. Can I customise my option?"
Yes. Our packages can be considered complete solutions in their own right, or as a starting point for a more tailored requirement.
Simple changes/amendments are normally free of charge, more complex requirements being charged as per our
Site Management Program
"How can you offer a decent web design package for only £299 when others charge £600+?"
To be honest, we make very little on our starter package. Our sole aim here is to help you establish an Internet presence in the easiest way possible. We hope to earn your trust and loyalty so you'll stick with us as we continue to promote and grow your on-line business.
"How long will it take to get my web site up and running?"
There are various stages involved when publishing a web site. Web design time, hosting, domain name registration - all this has to taken into account when starting to build an Internet presence. Our £299 package is the quickest, and completion can normally be expected within a very short time - normally 6-8 weeks.
Other options depend upon complexity of the web site and it's features.
The nature of the Internet means that your new web site will need to propagate through all the servers and although this is very rapid it can still take a little while before your site is available on smaller ISPs. Within a week of publication your site will be available to 95% of all Internet users.

"I don't even know what kind of option/package will suit me."
It doesn't matter. A few simple questions will give us enough info to put a Project Proposal together.
We consult with you all the way. You will be sent a draft copy of your site which you must approve before moving on. Fill out our Enquiry Form for further details.

"My business doesn't seem suited to the Internet - can I get a refund?"
Provided your site has been hosted by ourselves for at least 3mths, and you have actively marketed/promoted it then we may consider a partial refund. Cost of virtual hosting and domain name registration are not refundable as these will still remain your property and can be used later.

"I want to sell things and take card payments from my site"
By default, we design e-commerce sites around the Pay Pal system, however other payment systems can be implemented if required although additional merchant setup fees may be incurred.


"Who owns my web site?"
If your site has been designed based on one of our approved design ideas then this style/template remains our intellectual copyright or that of our partners. Any content supplied by you (logos etc) remain your copyright. Some conditions may apply and it may be necessary to display a small design logo/credit somewhere on the front page. This can usually be removed for a small fee if required.
If your domain name is registered by us on your behalf then you will automatically have ownership of it (subject to registery fees being paid and renewed when due)

"I've decided to host my web site on my own server - can I do this?"
Yes. We will fully design and test your site, publish it on our servers for your final approval, and then dispatch it to you on CD. If we already host your site and you then wish to have your site hosted elsewhere then we will provide you with all the HTML and other elements needed for this to take place. If your site isn't too large we can email it to you. For larger sites, we will burn it to CD and send it to you (£10 admin charge applies).

Note: be held responsible for
We cannot provide technical support for third party server hosting.
We cannot continue to promote third party hosted sites.
   


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